An agency born from real-world experience, not just a meeting room
Before doing communication for tourism and craft businesses, we were in the thick of it: making Liège waffles in Spain, elbow-deep in an oyster farmer's baskets, working the floor of an industrial maintenance workshop, at the front desk of a 600-pitch campsite. That experience feeds every project we take on today. We know your customers better than most, because we've been in contact with them ourselves.
Num&Com is the little spy who studies your hidden strengths and meets your customers to truly understand their expectations, then mixes a magic cocktail to communicate with them in line with your goals.
Our story
Num&Com was born from a simple observation: the businesses with the most know-how are often the ones with the least time to showcase it. Officially founded in 2023, the agency has already supported more than 15 businesses in France (Charente-Maritime, Vienne, Haute-Savoie), particularly around Poitiers and Royan, as well as in Switzerland, Spain and Mexico, with a strong specialism in tourism development, and just as much passion for craft, food and drink, and brands with a real story to tell.
Ségolène, your point of contact
- Higher diploma in Tourism (BTS), multimedia option
- Dual master's degree in graphic design, UI design & art direction, Trazos school, Madrid
- 4 years abroad
- In tourism since 2014
- In communication since 2016
Behind Num&Com
Design is beautiful, but it has to stay functional and easy for the people it's meant for. So I have to offer design with the best balance between beauty and practicality. And to do that, I need to keep one foot on the ground.
Bilingual in French and Spanish, and passionate about photography, especially film photography, I love capturing what makes a business truly unique, along with fleeting moments. This dual culture also lets me support my Spanish-speaking clients, in Spain as well as in Mexico, without a language barrier. Ever since I was little, I've always created graphic materials just for fun: newspapers, game sheets for my cousins, and things made with my own hands: candles, paintings, cooking... I developed a real passion for craft, design and sharing with others. "You don't have oil, but you've got ideas," my grandmother used to tell me.
My motto: everyone moves forward at their own pace, and I adapt to my clients too, whether they're looking for a full-service package because they don't have the time, or they want to learn and be able to communicate on their own. All of it always grounded in real conversation and a deep understanding of my client's needs.
Today, I work alone. My goal: to soon surround myself with other talented people, so I can support you even better, without losing the closeness that makes all the difference.
The sectors we support
Three worlds, one common thread: businesses with real know-how, ready to be turned into a brand experience and a great user, customer and visitor experience.
Tourism & activities
Accommodation (campsites, outdoor accommodation), catering, activities and leisure, tourist offices. Our strongest specialism, built on direct, hands-on field expertise.
Crafts & brands
Fashion, ceramics, jewellery, artisanal know-how, whether local craftspeople from Poitou-Charentes or creators further afield. Full branding for makers who have a product and a story to bring to life.
Institutional & events
Industrial sites, heritage, public events. To help a region get to know a business's know-how.
Our values
Authenticity
We don't sell generic solutions. We start from what your business truly is, not from a template.
Creativity
Every project is designed custom-made, never copied from one client to another.
Closeness
On-the-ground immersion, availability, a single point of contact from the first conversation through to delivery.