Legal notice & Terms
Legal notice
Site publisher
The website numandcom.com is published by: Ségolène TRIBOULET, trading as « Num&Com »
Legal status: Sole trader (entrepreneur individuel), operating under the French micro-entreprise scheme
SIRET number: 980 314 959 00019 (SIREN 980 314 959)
Registered address: 8 rue de la Croix, 17600 Corme-Écluse, France
Contact email: hello@numandcom.com
Phone: +33 7 68 29 92 20
Publication director
Ségolène TRIBOULET, founder of Num&Com.
Hosting
The site is hosted by: Hostinger International Ltd.
Address: 61 Lordou Vironos Street, 6023 Larnaca, Chypre
Registration number: 301365
VAT number: 10301365E
Intellectual property
All content on this site (text, images, logos, visual identity) is the property of Num&Com, unless otherwise stated. Any reproduction, representation, modification or use, in whole or in part, without prior authorisation, is prohibited.
Photo, illustration and typography credits
Unless otherwise stated, all photographs and illustrations on this site are the property of Num&Com and Ségolène TRIBOULET. The exception is the two photographs illustrating the "Our method" page, which are royalty-free images obtained via the Canva platform; they do not belong to Canva and are used in accordance with the terms of the royalty-free licence attached to them.
The typeface used on the site, TT Commons Pro, is used under an Adobe Fonts (Typekit) licence.
Limitation of liability
Num&Com strives to ensure the accuracy of the information published on this site, but cannot guarantee that it is free of errors or omissions. Users remain solely responsible for how they use the information provided.
Disputes
This site is governed by French law. In the event of a dispute, the French courts shall have exclusive jurisdiction.
General Terms and Conditions of Sale (the "Terms")
Num&Com – Ségolène TRIBOULET
Version effective as of 10 July 2026
These general terms and conditions of sale (hereinafter the "Terms") are entered into between Ms Ségolène TRIBOULET, a sole trader operating under the micro-entreprise scheme and under the trading name "Num&Com", registered under SIRET number 980 314 959 00019 (SIREN 980 314 959), with registered office at 8 rue de la Croix, 17600 Corme-Écluse (hereinafter the "Service Provider"), and any client acting in the course of its professional activity (hereinafter the "Client").
These Terms apply exclusively to business-to-business commercial relationships. They supersede and replace, where applicable, any earlier version and may be amended at any time under the conditions set out in Article 18.
Article 1 – Purpose and scope
These Terms set out the terms and conditions under which the Service Provider provides its graphic design, photography, video, website design and digital communication support services (hereinafter the "Services") to its Clients.
These Terms apply, without restriction or reservation, to all Services sold by the Service Provider. They are provided to each Client before any order and prevail over any document issued by the Client, in particular the Client's own general terms and conditions of purchase, unless the Service Provider expressly agrees otherwise in writing.
Placing an order implies the Client's full and unreserved acceptance of these Terms.
Special terms set out in the quote may occasionally adapt these Terms; in that case, they shall prevail over the corresponding provisions.
Article 2 – Identification of the Service Provider
The Services are provided by Ms Ségolène TRIBOULET, a sole trader operating under the micro-entreprise scheme and under the trading name "Num&Com", registered under SIRET number 980 314 959 00019 (SIREN 980 314 959), with registered office at 8 rue de la Croix, 17600 Corme-Écluse, France.
The Service Provider benefits from the VAT exemption scheme provided for in Article 293 B of the French General Tax Code (Code général des impôts): « TVA non applicable, article 293 B du CGI ». This wording appears on every quote and invoice issued.
Article 3 – Quotes, orders and specifications
Every Service is subject to a prior detailed quote, provided free of charge and without obligation, specifying the nature, scope, price and estimated timeframe of the Service.
The quote is valid for a period of fourteen (14) days from its issue date; after this period, it must be resubmitted for validation.
The order is deemed definitively concluded on the date the Client signs the quote (or expressly accepts it by any other written means), accompanied by payment of the deposit provided for in Article 4.
Depending on the scale and complexity of the project, a set of specifications may be drawn up jointly by the parties and validated by the Client prior to the start of the Service. Once validated, this document defines the contractual scope of the Service and, in the event of a contradiction, prevails over any subsequent request not initially provided for. In the absence of formal specifications, the quote accepted by the Client serves as the sole reference for the scope of the Service ordered.
Article 4 – Price and payment terms
4.1 Price. The prices of the Services are those set out in the quote accepted by the Client, expressed in euros. VAT is not applicable pursuant to Article 293 B of the French General Tax Code.
4.2 Deposit and balance. Unless otherwise stated in the quote, every order is confirmed by payment of a deposit equal to 30% of the total amount of the Service, upon signature of the quote. The balance is payable according to the schedule specified in the quote, and at the latest upon final delivery of the Service.
4.3 Late payment. In accordance with the provisions of the French Commercial Code, any late payment automatically triggers, without prior formal notice being required, late payment penalties calculated at a rate equal to three times the statutory interest rate in force, together with a fixed indemnity for recovery costs of 40 euros. If the recovery costs actually incurred exceed this amount, the Service Provider may claim additional compensation upon presentation of supporting evidence.
4.4 No early payment discount. No discount will be granted for early payment.
4.5 No withholding. The Client may not, on its own initiative and for whatever reason, deduct any amount from the price owed to the Service Provider; any set-off must be the subject of a prior written agreement between the parties.
Article 5 – Performance timeframes
The performance timeframes mentioned in the quote run from the date the Service Provider receives all the elements, content, access and approvals needed to carry out the Service.
Any delay by the Client in providing these elements or approvals automatically results in a proportional postponement of the corresponding performance timeframes, without the Service Provider's liability being engaged in this respect, and such delay may not justify cancellation of the order, a withholding of price, or the payment of damages by the Service Provider.
Article 6 – Print proof approval and validation
For any Service intended for printing or publication online (in particular website design), a print proof (BAT) is submitted to the Client for written approval (by email or signature) prior to printing or final publication.
This approval, which may be express or implied in the absence of a response from the Client within a reasonable period specified in the quote, constitutes final acceptance of the result and makes the Client responsible for its conformity with the expectations expressed.
Any anomaly, error or request for modification made after approval of the BAT will be treated as an additional service, invoiced separately in accordance with Article 7.
For Services not subject to a print proof (in particular support or advisory assignments), the Client has a period of seven (7) business days from the date the deliverables are made available to raise any reasoned objection in writing. After this period, and in the absence of any objection, the Service is deemed to have been received and accepted without reservation by the Client.
Article 7 – Revisions and additional services
Unless otherwise stated in the quote, each Service includes three (3) rounds of revisions or amendments, allowing the Client to make adjustment requests within the scope initially defined.
Beyond this number, or where the requested changes exceed the scope defined in the quote or, where applicable, the specifications, such requests constitute additional or amending services. They are then subject to a supplementary quote and invoiced separately before being carried out.
Article 8 – Intellectual property and assignment of rights
8.1 Principle. In accordance with Article L. 111-1 of the French Intellectual Property Code, the Service Provider, as author, holds all intellectual property rights in its creations. The transfer of these rights to the Client only takes place under the conditions and limits defined in this Article and, where applicable, specified in the quote, and is in all cases subject to full payment of the price of the relevant Service.
8.2 Photographs and videos. Unless otherwise stated in the quote, the Service Provider assigns to the Client, from the date of full payment, a right to use the photographs and videos produced, limited to the media, duration and territory specified in the quote. Any use exceeding this scope (new medium, new duration, assignment to a third party, etc.) must be the subject of prior agreement and, where applicable, additional invoicing.
8.3 Graphic creations and illustrations (logos, brand guidelines, posters, communication materials). In accordance with Article L. 131-3 of the French Intellectual Property Code, the assignment of the Service Provider's copyright to the Client is limited to the modes of use expressly mentioned in the quote (purpose, medium, extent and duration of use). Unless otherwise and more precisely stated in the quote, the Client acquires, from the date of full payment, the right to use the graphic creation for the purpose and on the media for which it was ordered (for example: poster, social media publication, printed communication material).
Any use not expressly provided for in the quote, and in particular any reproduction of the creation for commercial purposes on a medium different from the original one (for example, reproducing an illustration created for a poster on items sold to the public, such as clothing or merchandise), constitutes a new mode of use. This new use is subject to the Service Provider's prior written agreement and gives rise to the payment of additional remuneration, to be negotiated between the parties prior to this new use.
This assignment does not cover generic elements, typefaces, image libraries or other third-party resources incorporated into the creations, which remain governed by the licences of their respective publishers, and whose use by the Client is subject to compliance with those licences.
8.4 Website. Unless otherwise stated in the quote, the Service Provider grants the Client, from the date of full payment, a right to use the design, site structure and integration created specifically for the delivered website. The source code, themes, plugins, modules or third-party frameworks used in building the site remain the property of their respective publishers and are made available to the Client under the licences applicable to those tools; they are not assigned to the Client by the Service Provider.
8.5 Retention of title. The Service Provider remains the owner of the Service and of each of the tangible or intangible elements that make it up, until the Client has paid the full agreed price.
Article 9 – Use of work for communication purposes (portfolio and references)
Unless the Client expressly refuses in writing, notified to the Service Provider before or upon delivery of the Service, the Service Provider is authorised to use the work carried out for the Client (visuals, photographs, videos, mock-ups, website excerpts) as well as the Client's name and logo, for commercial communication purposes, in particular in its portfolio, on its website and on its professional social media.
The Client may at any time withdraw this authorisation for the future, by simple written notice to the Service Provider, without retroactive effect on uses already made.
Article 10 – Client's warranty regarding the content provided
The Client warrants that it holds all rights (copyright, related rights, image rights, trademark rights, third-party rights, etc.) in the texts, images, logos, videos, trademarks and any other content it provides to the Service Provider for inclusion in the deliverables, or that it authorises the Service Provider to use for this purpose.
The Client indemnifies the Service Provider against any recourse, claim or action by third parties resulting from the use of this content in accordance with its instructions, and undertakes to hold it harmless from any judgment as well as any resulting fees, costs and damages.
Once the Service has been delivered and, where applicable, validated by the Client under the conditions of Article 6, the Client alone bears full responsibility for the editorial, visual and communication choices made on the basis of the deliverables provided, as well as for their distribution. The Service Provider's liability may not be sought in this respect.
Where a photo or video shoot carried out by the Service Provider involves identifiable individuals (the Client's employees, customers or models), it is the Client's responsibility to obtain their prior consent to the capture and use of their image, and to provide it to the Service Provider on simple request. The Client indemnifies the Service Provider against any claim from a third party photographed or filmed in this context. Where the Service Provider uses its own models as part of a casting it organises, it is then responsible for obtaining this consent.
Article 11 – Hosting
Unless otherwise stated in the quote, website hosting and domain name registration are not included in the design Service. The hosting account and, where applicable, the domain name are opened in the Client's name and on its behalf, using the Client's own payment methods. At the Client's request, the Service Provider may carry out the technical configuration of these elements, without this granting it any ownership right or any obligation of ongoing management over these accounts.
As an option, and subject to separate invoicing specified in the quote, the Client may subscribe to a hosting service managed by the Service Provider. This service then runs for twelve months from the date of subscription and is subsequently renewed automatically, year after year, unless the Client or the Service Provider terminates it by notifying the other party by registered letter with acknowledgement of receipt, at least three months before the current expiry date.
In the event of non-renewal, termination or non-payment of this hosting service, the Service Provider undertakes to make available to the Client, within a reasonable period, all the files and data necessary to continue hosting the site with a third party of its choice, in a usable format.
Where the website or the tools put in place involve the collection of personal data, the parties agree to formalise, if necessary, in a separate agreement their respective obligations under Regulation (EU) 2016/679 of 27 April 2016 (GDPR), in particular where the Service Provider processes data on behalf of the Client within the meaning of Article 28 of that regulation.
Article 12 – Subcontracting
The Service Provider may use subcontractors or freelancers of its choice to carry out all or part of a Service, without this changing the contractual relationship with the Client or releasing the Service Provider from its obligations and liabilities towards the Client under these Terms.
Article 13 – Liability and insurance
In carrying out its Services, the Service Provider undertakes to use all reasonable means available to it, it being specified that it is not bound by an obligation of result.
The Service Provider may not be held liable for indirect damage suffered by the Client, such as loss of turnover, loss of customers, loss of data, reputational harm or loss of operating profit, even if it was aware of the possibility of such damage occurring.
In any event, should the Service Provider's liability be established, it would be limited to the total amount invoiced for the Service that gave rise to the damage.
The Service Provider certifies that it has taken out, with a reputably solvent insurance company, a policy covering the financial consequences that may result from its professional liability in the course of its business, and undertakes to keep this cover active throughout the duration of its activity.
Article 14 – Confidentiality
The Service Provider undertakes to keep strictly confidential all information of any kind whatsoever (commercial, technical, financial, strategic) communicated to it by the Client in connection with the performance of the Service, and not to disclose it to third parties, for the entire duration of the contractual relationship and for a period of two years thereafter.
This obligation does not apply to information that: is already public or falls into the public domain through no fault of the Service Provider; must be disclosed by an administrative or judicial authority or by law; is necessary for the defence of the Service Provider's rights in legal proceedings; or is disclosed to its advisers (accountant, lawyer) who are themselves bound by professional secrecy.
These Terms do not prevent the Service Provider from entering into similar agreements with other clients carrying out identical or different activities.
Article 15 – Cancellation, termination and penalties
15.1 Photo/video shoots. For Services involving the booking of a shoot or filming date, the deposit paid by the Client remains permanently the property of the Service Provider in the event of cancellation by the Client, for whatever reason, unless the parties expressly agree otherwise or the date is postponed to a later date agreed by mutual consent.
15.2 Termination for breach. In the event of non-payment or breach by either party of any of its obligations under these Terms, the aggrieved party may give the other party formal notice to remedy the situation, by registered letter with acknowledgement of receipt. If no remedy is made within ten days of receipt of this letter, the aggrieved party may terminate the Service concerned automatically, which shall not prevent it from also claiming compensation for its loss. Where this early termination results from a breach by the Client, the Client must pay the Service Provider, in addition to the sums already owed, a penalty equal to 20% of the total value of the Service concerned.
Article 16 – Non-solicitation
For the entire duration of their collaboration and for six months following its end, the Client and the Service Provider mutually agree not to hire or engage, in any form whatsoever, the staff, employees, subcontractors or freelancers that the other party has assigned to the performance of these Terms, unless the party concerned gives prior written agreement.
In the event of failure to comply with this clause, the party suffering the consequences would be entitled to claim compensation equal to six months of the last gross remuneration received by the person concerned.
Article 17 – Force majeure
Neither party may be held liable to the other for a failure to perform its obligations resulting from a case of force majeure within the meaning of Article 1218 of the French Civil Code and the case law of the French courts. The affected party will inform the other as soon as possible.
Article 18 – Amendment of the Terms
The Service Provider may amend these Terms at any time. However, each order remains governed by the version of the Terms in force on the day the Client accepted the corresponding quote. Once the contract has been concluded with a Client, it may only be amended by a written addendum signed by both parties.
Article 19 – Partial invalidity
Should any clause of these Terms be invalidated, whether as a result of a legislative or regulatory change, or following a final court decision, the other clauses shall nonetheless remain fully applicable between the parties.
Article 20 – No waiver
If one of the parties does not immediately exercise a right, or does not react to a breach by the other party of one of its obligations, this may in no way be interpreted as a waiver of that right, nor as acceptance of that breach for the future.
Article 21 – Governing law and disputes
These Terms are governed by French law. As every order is deemed to be concluded exclusively within the scope of the Client's professional activity, any dispute relating to the formation, performance or interpretation of these Terms shall, failing prior amicable resolution, be brought before the Tribunal de Commerce de Saintes, which shall have exclusive jurisdiction, including in the event of multiple defendants or third-party proceedings.